1. Guide Overview
Thank you for choosing our furniture. A good piece of furniture deserves to be well treated, and proper daily care often allows it to stay with you longer and in better condition. This guide brings together general care principles and specific recommendations by product category to help you take good care of your furniture in daily use.
Please note that damage caused by failure to follow the recommended care, misuse, or improper handling may affect the product's eligibility under the Returns and Refund Policy. We recommend reading this guide before use and referring to the Returns and Refund Policy for complete return conditions.
2. General Care Principles
Regardless of the type of furniture, the following principles apply:
1. Daily cleaning: Regularly wipe surface dust with a soft dry cloth or a slightly damp cloth, and avoid cleaning agents containing abrasives, strong acids or alkalis, or solvents.2. Avoid direct sunlight and moisture: Try to place furniture in locations that avoid prolonged direct sunlight and moisture accumulation. Direct sunlight may cause fading, and damp environments may lead to warping, mold, or rust.3. Regularly check fasteners: Check screws, bolts, and connectors from time to time for looseness, and tighten them promptly when found, to maintain structural stability.4. Proper moving and handling: Lift furniture rather than dragging it when moving, to avoid scratching the floor and the bottom of the furniture; for heavier or larger furniture, two people are recommended to move it together.5. Handle spills promptly: After a liquid spill, absorb it as soon as possible with a clean soft cloth to prevent the liquid from seeping into the surface or seams.6. Use protective pads: Adding felt pads to the bottom of furniture can reduce scratching of the floor and make moving easier.3. Care Recommendations by Category
1. Storage Furniture: Storage Sheds
Storage sheds are exposed to outdoor environments for long periods, so moisture prevention, rust prevention, and ventilation are key:
1. Maintain ventilation: Regularly open doors, windows, or vents to let air circulate inside and reduce moisture accumulation.2. Prevent moisture and rust: Check metal parts for rust, and clean and apply rust prevention promptly when found; pay particular attention before and after the rainy season.3. Seasonal inspection: At the change of seasons, check the roof, seams, and bottom for water seepage, standing water, or looseness, and promptly clear fallen leaves and debris.4. Storing items inside: Try to store items elevated rather than in direct contact with the ground to reduce the risk of moisture damage.2. Living Room Furniture: Lounge Chairs and Living Room Sofas
Lounge chairs and sofas are the most frequently used furniture in the living room, and fabric and leather require different cleaning methods:
1. Fabric upholstery: Regularly vacuum with a soft brush attachment to remove dust and debris; for local stains, gently press and absorb with a slightly damp soft cloth, avoiding vigorous rubbing. Please test the cleaning method in an inconspicuous area first.2. Leather upholstery: Wipe the surface with a soft dry cloth, and avoid cleaning agents containing alcohol or solvents; suitable care products for that leather may be used regularly to maintain softness and luster.3. Cushion care: Regularly flip and pat the cushions so that the filling is evenly stressed and local collapse is reduced; for removable fabric covers, clean according to the label instructions.4. Avoid sharp objects: Avoid contact between keys, pet claws and teeth, or sharp objects and the upholstery to reduce scratches and snags.5. Avoid prolonged pressure: Avoid placing heavy objects on the furniture for long periods or sitting in the same spot for long periods, which helps maintain cushion resilience.3. Living Room Furniture: TV Stands, Accent Cabinets, and Side Tables
These items are mostly wooden cabinets and tabletops with hardware, and care focuses on surface protection and load capacity:
1. Surface cleaning: Wipe with a slightly damp soft cloth and then dry immediately with a dry cloth, avoiding water remaining on the surface or seeping into seams.2. Prevent scratches: Use coasters, placemats, or trays when placing items on tabletops, to avoid hard objects scratching the surface directly.3. Observe load limits: Use within the load capacity stated in the product instructions, and avoid placing items exceeding the limit on TV stands or side tables.4. Hardware care: Regularly check whether drawer slides, hinges, and handles operate smoothly, and clean with a dry cloth and keep dry when necessary; apply appropriate lubrication if squeaking occurs.5. Avoid heat sources: Avoid placing hot drinks, hot pots, or heat-generating devices directly on surfaces, and use heat-insulating pads.4. Outdoor Furniture: Outdoor Sofas
Outdoor sofas need to withstand both sun and rain, so protection and cleaning are equally important:
1. Rain and sun protection: When not in use, cover with a rain cover or move to a sheltered location; prolonged exposure to sunlight may accelerate fabric aging and fading.2. Cleaning outdoor fabric: Clean the fabric with a soft brush or soft cloth and mild soapy water, then rinse with clean water and dry thoroughly, avoiding residual cleaning agents.3. Seasonal storage: At the change of seasons or when not in use for a long time, it is recommended to clean, dry completely, and store in a dry, ventilated place to avoid moisture and mold.4. Check frame and connectors: Regularly check whether the frame, screws, and connectors are loose or rusty, and address them promptly to maintain structural stability.5. After rain: After rain, promptly wipe away surface water and keep cushions and seams dry and ventilated.4. Common Questions and Tips
1. Can I clean furniture with ordinary household cleaners? Avoid cleaners containing abrasives, bleach, or strong solvents. Please test a small inconspicuous area first to confirm no adverse reaction before using over a larger area.2. Can fabric cushions be removed and washed? Please check the cleaning label on the cushion or fabric cover and follow the label instructions; for parts that cannot be removed, local cleaning is recommended.3. What should I do about minor scratches on furniture? Minor scratches on wooden surfaces can be treated with a touch-up pen or wax close to the finish color; for more noticeable damage, we recommend consulting a professional care service.4. Do outdoor furniture need to be put away in winter? In cold or rainy/snowy regions, it is recommended to clean, dry, and store them, or protect them with a rain cover, to extend their service life.5. Do loose screws need to be addressed immediately? We recommend tightening them as soon as possible to avoid long-term looseness affecting structural stability; if you find damaged connectors, please contact us for assistance.6. Tips: When placing plants or humidifiers near furniture, keep them at a distance to avoid prolonged moisture exposure.5. Contact Us
If you have any questions about furniture care, please contact us through the following:
Email: care@ardensariais.com (recommended)
Phone: +81 297-62-8461
Address: 1115 Hanawara-machi, Ryūgasaki-shi, Ibaraki 301-0843, Japan
Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (ET)
We are happy to help and will respond as soon as possible during business hours.